Last week Blog World was held in Las Vegas and here is a short interview held with Jeremiah Owyang from that event on what he sees as future trends for social media in business. Although Jeremiah recommends using Facebook Connect as a business tool, a number of businesses are adopting Gigya’s Technology. Businesses are having a difficult time keeping up with ‘real time’ customer support, and Jeremial recommends the use of customer advocacy groups. There are some good blogging tips at the end of the video.

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