Saying ‘thank you’ has been engraved in us since we were too little to know what it means. When other people do things or give us something, we thank them. Just like how people buy something from a store and the saleperson thanks them. Why not do this in your own business, too?
Thanking your customers and addressing them by their names is a plus to your business. As social media becomes more powerful today, it has gives entrepreneurs a chance to thank people in a unique way. It reinforces your appreciation with the advantage of technology and allows you to reap benefits for your business.
Depending on the kind of business you have online, thank your customers through social media. Thank each one of them who has helped your business. Even if a sale has not been finalized, extend to them a message of thanks. It is the opportunity of having served them is the reason to thank for. It leaves a lasting impression on them and this might just convert into business or sales.
Use Twitter or Facebook and drop them just a few lines from there. Send a thank you tweet or post immediately or in the next day. This reminds them about your business and might just get them coming back.
It doesn’t really have to be a tweet or post with the exact words, “thank you.” You can give it a little twist by adding in appreciation beyond the usual wording. And if you want a grander way of expressing gratitude, use Youtube. This can give a good impression as well.